Last Updated: October 2026
Welcome to Fixivo Store. This Privacy Policy explains how Fixivo Store (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website: www.fixivostore.com. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Store Name: Fixivo Store
Website: www.fixivostore.com
Email: info@fixivostore.com
Registered Operating Address: Floor No. 01, Building No./Flat No. 18-1-544/B/30/A, Babasaheb Ambedkar Rail Over Bridge, Nearby Landmark: Al Nahadi Enterprises Sadath Nagar, Locality/Sub Locality: Sadath Nagar, Kandikal Gate, Phool Bagh, Hyderabad, District: Hyderabad, Telangana, PIN Code: 500053, India.
Fixivo Store is an online store offering smart home, home improvement, kitchen, cleaning, lighting, and daily-use problem-solving products.
When you visit our website or place an order, we may collect the following types of information:
Personal Information: Full name, email address, phone number, billing address, shipping address within the Netherlands, order details, payment confirmation details, and customer support messages.
Device and Browsing Information: IP address, browser type, device type, pages viewed, time spent on the website, referring website, cookies, and tracking data.
Payment Information: All checkout card payments and digital transactions are processed securely by our domestic payment aggregator, Razorpay. Fixivo Store does not directly collect, view, or store your full card details. Your billing data is encrypted, tokenized, and handled entirely by Razorpay in according with their own strict security infrastructure and compliance frameworks.
We use your personal information to:
• Process and deliver your cross-border orders.
• Confirm payments and authorize settlements via Razorpay.
• Send order updates and shipping notifications.
• Provide customer support and manage transaction logs.
• Handle international returns, refunds, and warranty requests.
• Prevent fraud and unauthorized transactions.
• Improve our website and shopping experience.
• Send marketing emails, only if you have explicitly agreed to receive them.
• Comply with legal, tax, accounting, and regulatory requirements mandated under Indian and international trade frameworks.
We do not sell your personal information under any circumstance.
If you are located in the European Economic Area, including the Netherlands, we process your personal data based on one or more of the following legal bases under the General Data Protection Regulation (GDPR):
• Contract: To process and deliver your order through our cross-border logistics network.
• Consent: For marketing emails and non-essential cookies.
• Legal Obligation: For tax, accounting, fraud prevention, and cross-border remittance compliance.
• Legitimate Interest: To improve our store, prevent transaction fraud, and operate our business safely.
Fixivo Store operates an international direct retail network legally structured as a Merchanting Trade Transaction (Purpose Code P0108). Physical goods bypass Indian borders completely and move directly from international supplier nodes to the destination address. To execute this fulfillment loop, we share necessary order routing data with trusted third parties:
• Shopify, our checkout and e-commerce platform infrastructure.
• Hostinger, our website hosting provider.
• Razorpay, our integrated secure payment gateway channel.
• International shipping, logistics, and delivery partners (e.g., DHL, FedEx, PostNL, YunExpress).
• Global order fulfillment managers and sourcing agents.
• Legal, tax, or regulatory authorities when formally required under FEMA or local law.
These third parties are strictly bound to use your information solely to execute the operational services they provide to us.
Our website uses Hostinger for secure web hosting and Shopify for e-commerce store engines, checkout flows, and automated order management systems. Hostinger ensures our digital storefront remains accessible online. Shopify manages the operational checkout scripts allowing us to process orders and complete purchases.
Your personal data is securely mapped through these platforms during checkout, and data elements may be stored or processed outside your country of residence, including servers located in the United States and India. You can review the official privacy declarations of Shopify and Hostinger directly on their web portals.
Our website uses cookies and similar tracking elements to improve your browsing experience, remember regional checkout configurations, analyze site traffic, and optimize promotional updates. Cookies are utilized for core functionality, cart operations, checkout security token validation, data analytics, and fraud mitigation frameworks.
Visitors from the Netherlands and the European Union are provided an option to manage non-essential data collection parameters via our cookie notification panel.
If you subscribe to our newsletter or agree to receive marketing emails, we may send you promotional messages about products, offers, and updates. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at: info@fixivostore.com. We will not send marketing emails without your consent where consent is legally required.
Because Fixivo Store utilizes a globally synchronized supply chain and digital infrastructure spanning Shopify, Hostinger, global logistics channels, and Razorpay, your data crosses international borders into India and other secure cloud regions. When these cross-border data transits occur, we maintain appropriate encryption safeguards to preserve the visual integrity and safety of all transaction logs in line with legal frameworks.
We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy. This includes maintaining files for standard order routing, support history, global warranty tracking, tax documentation, and regulatory compliance checks under FEMA guidelines. When your data is no longer structurally required, it is safely deleted or anonymized.
If you are located in the European Union or the Netherlands, you possess the following rights regarding your personal profiles:
• Right to access your personal data records.
• Right to correct inaccurate or incomplete data fields.
• Right to request complete erasure of your data files from our support dashboard.
• Right to restrict or object to specific processing channels.
• Right to data portability.
• Right to withdraw consent at any time.
To exercise any of these items, please contact our privacy desk directly at: info@fixivostore.com. We may verify your identity credentials before completing the request.
We implement reasonable physical and digital security protocols to protect your files against unauthorized access, theft, or misuse. However, no internet transmission or digital database can be guaranteed 100% secure. You are required to maintain the confidentiality of your personal storefront user credentials.
Our website is not intended for or directed toward children under the age of 16. We do not knowingly collect personal profiles from minors. If you believe a child has provided data files to us, please notify us at info@fixivostore.com so we can purge the record immediately.
Our website may contain links to independent third-party portals. We are not responsible for the privacy setups, cookie management, or content running on those external domains. Please audit their policies independently.
We reserve the right to update this policy document to maintain absolute alignment with changing legal regulations, business structures, or gateway verification updates. The active version will be published on this dashboard page showing the latest modified date block.
For questions about this Privacy Policy, your consumer rights, or data protection concerns, contact us at:
Store: Fixivo Store
Website: www.fixivostore.com
Email: info@fixivostore.com
Registered Base: Floor No. 01, Building No./Flat No. 18-1-544/B/30/A, Babasaheb Ambedkar Rail Over Bridge, Nearby Landmark: Al Nahadi Enterprises Sadath Nagar, Locality/Sub Locality: Sadath Nagar, Kandikal Gate, Phool Bagh, Hyderabad, District: Hyderabad, Telangana, PIN Code: 500053, India.
We usually respond within 24–48 business hours.