Last updated: July 10, 2026
Welcome to Fixivo Store, This Privacy Policy explains how Fixivo Store (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website: www.fixivostore.com.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Store name: Fixivo Store
Website: www.fixivostore.com
Email: info@fixivostore.com
Fixivo Store is an online store offering smart home, home improvement, kitchen, cleaning, lighting, and daily-use problem-solving products.
When you visit our website or place an order, we may collect the following types of information:
Personal Information
This may include:
• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Payment confirmation details
• Customer support messages
Device and Browsing Information
We may also collect technical information such as:
• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on the website
• Referring website
• Cookies and tracking data
Payment Information
Payments are processed securely by third-party payment providers. We do not directly store your full card details. Your payment information is handled by secure payment processors according to their own privacy and security policies.
We use your personal information to:
• Process and deliver your orders
• Confirm payments
• Send order updates and shipping notifications
• Provide customer support
• Handle returns, refunds, and warranty requests
• Prevent fraud and unauthorized transactions
• Improve our website and shopping experience
• Send marketing emails, only if you have agreed to receive them
• Comply with legal, tax, accounting, and regulatory requirements
We do not sell your personal information.
If you are located in the European Economic Area, including the Netherlands, we process your personal data based on one or more of the following legal bases:
• Contract: To process and deliver your order
• Consent: For marketing emails and non-essential cookies
• Legal obligation: For tax, accounting, fraud prevention, and compliance
• Legitimate interest: To improve our store, prevent fraud, and operate our business safely
We may share your information with trusted third parties only when necessary to operate our store.
These may include:
• Shopify, our checkout and ecommerce platform
• Hostinger, our website hosting provider
• Payment processors
• Shipping and delivery partners
• Order fulfillment partners
• Email and customer support providers
• Analytics and advertising platforms
• Legal, tax, or regulatory authorities when required
These third parties are only allowed to use your information for the services they provide to us.
Our website may use Hostinger for website hosting and Shopify for ecommerce, checkout, order management, and related store functions.
Hostinger provides hosting services that help make our website available online. Shopify provides ecommerce and checkout services that allow us to process orders, manage products, and complete purchases.
Your personal data may be processed through these platforms when you visit our website, place an order, complete checkout, or contact us. These platforms may store or process data in different countries, including outside your country of residence.
You can read Shopify’s and Hostinger’s privacy information on their official websites.
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising.
Cookies may be used for:
• Website functionality
• Shopping cart operation
• Checkout security
• Analytics
• Marketing and advertising
• Fraud prevention
Some cookies are necessary for the website to work. Other cookies, such as analytics and advertising cookies, may require your consent depending on your location.
For visitors from the Netherlands and the European Union, we aim to request consent before using non-essential cookies.
You can manage or disable cookies through your browser settings or through our cookie banner where available.
If you subscribe to our newsletter or agree to receive marketing emails, we may send you promotional messages about products, offers, and updates.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at: info@fixivostore.com
We will not send marketing emails without your consent where consent is legally required.
Because we use third-party services such as Shopify, Hostinger, payment processors, shipping providers, and analytics tools, your personal data may be transferred, stored, or processed outside your country, including outside the European Economic Area.
When this happens, we rely on appropriate safeguards where required by law.
We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy.
This may include keeping data for:
• Order processing
• Customer support
• Returns and refunds
• Tax and accounting records
• Fraud prevention
• Legal compliance
When your data is no longer needed, we will delete it or anonymize it where possible.
If you are located in the European Union or the Netherlands, you may have the following rights under GDPR:
• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data
• Right to restrict processing
• Right to object to processing
• Right to withdraw consent
• Right to data portability
• Right to lodge a complaint with a data protection authority
To exercise these rights, contact us at: info@fixivostore.com
We may need to verify your identity before completing your request.
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no online store, website, or internet transmission is 100% secure. You are responsible for keeping your account login details and devices secure.
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can delete it.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.
You should review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website practices.
The latest version will always be posted on this page with the updated date.
For questions about this Privacy Policy or your personal data, contact us at:
Store: Fixivo Store
Website: www.fixivostore.com
Email: info@fixivostore.com